CHAPTER+1+INTRODUCTION

Nowadays, internet one of the most famous things used all over the world. It is because anything can be done by using internet such as online banking, chatting with friends wherever they are, and also online shopping. Furthermore, most people today are really busy to spend their time on shopping. For those who have internet access just need to spend their shopping time in front of a laptop or computer. It is because there are a lot of blog sites and websites that sell everything. They just need to surf the internet, make choices, order it and use online banking to pay the cost of the thing that they buy. Then within a few days the thing that they have ordered will be mailed to their home. Online shopping can be done anytime because it does not have a limited operating hours like shopping malls. The report intends to discover the response of UMP students about online shopping. A research report such as this may give more information to the students, parents, even university about the shopping online among the UMP students. In addition the data will be collected based on the different genders of UMP students. This may give us an idea of how male and female students view online shopping.
 * 1.0 INTRODUCTION**
 * 1.1 Background to the study**

To current study aims at fulfilling the objectives of study ;
 * 1.3 RESEARCH OBJECTIVES**

a) to discover whether UMP students prefer online shopping or offline shopping. b) to find out what UMP students are willing to buy through online shopping.


 * 1.4 DEFINITION OF THE TERMS USE**

a) Online shopping = the process consumers go through to purchase products or services over the internet . b) Offline shopping = the examining of goods or services from retailers with the intent to purchase at that time. Shopping is an activity of selection and/or purchase.

There are two research questions for our study;
 * 1.5 RESEARCH QUESTION**

a) Do the UMP student prefer online shopping? b) What the things that will be purchase through online shopping?